Deposits & Refunds

Deposit

Some courses have books that will require a security deposit. Once you are registered, and after you have received your course confirmation email, IF there are books, you will receive an email advising your books are ready for pickup. The deposit is $100 for all courses that have texts, except for ASL course(s), which are a $200 deposit.  The resource deposit can be paid in cash, by cheque, Visa or MasterCard. The deposit is fully refundable upon return of all resources, in good and reuseable condition, and withdrawal from Burnaby Online. If books are not returned within one month of withdrawal date, you forfeit your deposit and if the value of the books is more than your deposit, you will bne invoiced for that amount. The intention of this policy is to ensure books are returned on a timely basis, and that all students receive their refund on a timely basis.

 

 

Refunds

Processing of resource deposit refunds will only begin once all resources are returned and your withdrawal form is completed, signed and turned in. Please note that if you complete a course and are still active in at least one other course, your refund is not processed until all courses are completed and there is a full withdrawal.

Please allow 5-6 weeks for the school board to process refund requests during peak periods.